Introduction

House of Lancry is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.houseoflancry.com or engage with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Company Information

House of Lancry

What Data We Collect

When you use our website, we may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Payment details, purchase history, and order preferences.
  • Technical Information: IP address, device information, browser type, and cookies (see Cookie Policy).
  • Marketing Preferences: Data on how you interact with our emails, ads, and promotions.

How We Use Your Data

We collect and use your personal data for the following purposes:

  • Order Processing: To fulfill and deliver your orders efficiently.
  • Customer Service: To respond to inquiries, returns, and exchanges.
  • Marketing & Promotions: To send you updates about new arrivals, exclusive sales, and special offers (you may opt out at any time).
  • Website Improvement: To analyze site usage and enhance user experience.
  • Legal Compliance: To comply with applicable laws, fraud prevention, and security measures.

How We Share Your Data

House of Lancry does not sell or rent your personal data. However, we may share your information in the following cases:

  • With Payment Providers: To process secure transactions.
  • SWith Shipping & Logistics Partners: To fulfill and deliver orders.
  • With Legal Authorities: If required by law or in cases of fraud prevention.

How We Protect Your Data

We implement strict security measures to protect your personal data, including:

  • Secure Payment Processing to ensure financial data is encrypted.
  • Firewalls and Security Protocols to prevent unauthorized access.
  • Limited Data Access to only authorized personnel.

    • While we take these precautions, no online transaction is 100% secure, and we encourage customers to take additional steps to protect their information.

Your Rights Over Your Data

Under applicable data protection laws, you have the right to:

  • Access your personal data and request a copy.
  • Correct any inaccurate data we hold about you.
  • Delete your personal data (unless required for legal or contractual obligations).
  • Opt-out of marketing emails at any time by clicking “unsubscribe” in our emails.

    • To exercise any of these rights, please contact us at info@houseoflancry.com.

Retention of Data

We keep your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal and tax compliance.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience (see our Cookie Policy for more details). You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for the privacy policies of these external websites.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website implies acceptance of any changes.

Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us:

📩 Email: info@houseoflancry.com

📞 WhatsApp: +44 7590426554

By using our website, you acknowledge that you have read and understood this Privacy Policy.